Last updated May 2026

Fathom vs Otter

A side-by-side comparison of Fathom and Otter — pricing, features, integrations, and where each one wins.

At a glance

Fathom Otter
Starting price $15/seat/mo $8.33/seat/mo
Free tier Yes Yes
Pricing tiers 3 4
Founded 2020 2016
Headquarters San Francisco, CA Mountain View, CA
Category ai notetaker transcription

Bottom line

  • Otter has the cheaper entry point ($8.33 vs $15).
  • Otter is the more established (founded 2016 vs 2020).
  • Fathom's edge: free tier is genuinely usable rather than crippled
  • Otter's edge: best-in-class transcription accuracy on clear english

Fathom

ai notetaker

Free AI meeting recorder and notes app for Zoom, Google Meet, and Microsoft Teams with summaries pushed to your CRM.

Visit Fathom →

Otter

transcription

AI transcription and meeting note service with real-time captions, summaries, and action-item extraction.

Visit Otter →

Pricing

Fathom

TierMonthlyPer seatIncludes
Free$0Unlimited recordings · Personal use · AI summaries
Pro$15Custom AI templates · Salesforce / HubSpot sync · Team workspaces
Premium$25AI sales coaching · Pipeline insights · Advanced CRM mapping

Otter

TierMonthlyPer seatIncludes
Basic$0Zoom, MS Teams, Google Meet · AI Chat within and across meetings · 1 lifetime audio/video file import
Pro$8.33Annual billing (Save 51%) · 1,200 in-app recording minutes · Advanced AI workflows
Business$19.99Best value · Annual billing (Save 33%) · Unlimited meetings + in-app recording
EnterpriseUnlimited custom AI workflows · Custom integrations (CRM, dialers) · Schedule a demo

Key features

Fathom

  • Free unlimited recordings for individual use
  • Native joins on Zoom, Google Meet, Microsoft Teams
  • AI-generated summaries with action items
  • CRM sync for sales teams on paid tiers
  • Slack and follow-up email automation

Otter

  • Real-time live transcription during meetings
  • OtterPilot joins Zoom, Meet, and Teams automatically
  • Speaker identification with custom vocabulary
  • Slack and CRM sharing of meeting summaries
  • Mobile app with offline recording

Where each one wins

Fathom

Strengths

  • Free tier is genuinely usable rather than crippled
  • Cleaner UI than Fireflies and Otter
  • Strong defaults for sales workflows

Tradeoffs

  • CRM sync requires Team Pro or higher
  • Less transcription customization than Otter
  • No deep conversation intelligence like Gong

Otter

Strengths

  • Best-in-class transcription accuracy on clear English
  • Strong mobile experience for in-person meetings
  • Custom vocabulary helps for technical or jargon-heavy meetings

Tradeoffs

  • English strength doesn't extend equally to other languages
  • Tiers count minutes, not just users — high-volume costs add up
  • AI summaries less detailed than Fathom's by default